Professional Conduct Services


For self-regulating professions such as nursing, public accountability is of utmost importance. Regulation refers not only to setting standards for nursing practice, but also assuming the responsibility to intervene on the public's behalf when practice or behavior is unacceptable. The College of Registered Nurses of Nova Scotia (CRNNS: the College), as the regulatory body for nursing in Nova Scotia, demonstrates this responsibility when it addresses written complaints about the practice or behavior of registered nurses.

Professional Conduct Services
College of Registered Nurses of Nova Scotia
Suite 4005, 7071 Bayers Road, Halifax, NS B3L 2C2 Canada
Telephone: 902-491-9744, Toll-free (NS) 1-800-565-9744

Leona Telfer, Director, Professional Conduct Services
ltelfer@crnns.ca
Ext. 227

Karen Boutilier, Administrative Assistant
kboutilier@crnns.ca
Ext. 232

Suzanne Kennedy, Professional Conduct Consultant
skennedy@crnns.ca
Ext. 241

Ann Rose, Investigations Consultant
arose@crnns.ca
Ext. 245



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